TERMS & CONDITIONS
POSTAGE & SHIPPING

Fertile Eggs & Livestock Terms and Conditions

 

Fertility

 

All fertile eggs are regularly test hatched to monitor fertility rates prior to sale. Eggs are also checked for abnormalities before packing.

 

Our poultry is well cared for, fed high quality feed and maintained in spacious breeding pens with carefully selected parent stock. Fertility rates generally range between 83%–100%, however eggs are a natural product and fertility can fluctuate due to factors such as weather, seasonal changes and breeding cycles.

 

We hatch eggs weekly from the same breeding pens that supply our customers, so we closely monitor fertility and do not knowingly sell eggs with poor fertility rates.

 

Please note that fertility cannot be confirmed by candling a fresh egg. Fertility can only be confirmed once incubated or cracked open.

 

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Hatch Rates for Posted Eggs

 

Please understand that posted fertile eggs do carry some risk compared to local pickup. While we do our absolute best to send fresh, quality checked and carefully packaged eggs, hatch rates after postage cannot be guaranteed.

 

Rough handling, postage delays, temperature fluctuations, air cell damage and incubation conditions can all affect hatch results. A fertile egg may fail to develop for many reasons outside of our control and this does not automatically mean the egg was infertile.

 

Successful hatching also depends on factors including:

• Incubator quality and calibration  

• Temperature and humidity control  

• Egg turning and lockdown conditions  

• Candling experience  

• Seasonal weather conditions  

• General incubation practices  

 

For the highest possible hatch rates, local pickup is recommended wherever possible.

 

We are happy to provide general hatching guidance, however buyers are encouraged to research incubation practices before purchasing posted fertile eggs.

 

Due to the many factors outside of our control once eggs are posted, refunds or replacements cannot be provided for hatch results.

 

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Livestock

 

All of our breeding stock is sourced from reputable breeders and selected carefully with breed quality, temperament and health in mind.

 

As with all livestock breeding, no breeder can guarantee every chick or bird will develop perfectly due to the complexities of genetics and unknown ancestral history.

 

We will always provide honest information regarding our stock to the best of our knowledge.

 

Roosters may be returned to us if required, however no refunds or exchanges are available on livestock purchases.

 

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Pickups

 

Fertile Eggs

Fresh is best when it comes to fertile eggs. Please arrange pickup as soon as possible after being notified your order is ready.

 

Orders not collected within a reasonable timeframe may be offered to the next customer or relisted for sale.

 

Live Poultry

We are happy to hold live poultry purchases for up to 7 days after purchase. After this period, a care fee of $5 per bird per week may apply.

 

Please ensure you are ready to collect your purchase before ordering.

 

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Shipping

 

Fertile eggs are shipped via Australia Post Express Post using EGGSPRESS safe cartons and protective packaging.

 

Shipping days are Mondays and Tuesdays only to minimise delays in transit. Tracking information will be provided once your order has been posted.

 

While we take great care packaging eggs for transport, once parcels leave our property we cannot control how they are handled during transit. Delays, rough handling and temperature exposure may impact hatch results.

 

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Agreement to Terms

 

By purchasing from Hectic Valley Farm, including local pickup and shipped orders, you acknowledge and accept these terms and the risks associated with purchasing fertile eggs and livestock.

 

Due to the nature of fertile eggs and livestock, no refunds or returns are offered.